Privacy Policy

RnBrew LLC (“RnBrew,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, sign up for our email or SMS list, purchase tickets, attend events, interact with our ads, or otherwise engage with RnBrew online or in person.

By using our website, joining our mailing list, purchasing tickets, attending an event, or interacting with RnBrew, you agree to this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, including:

  • Name

  • Email address

  • Phone number

  • City, state, or market of interest

  • Ticket purchase information

  • Event preferences

  • Survey, giveaway, or promotion entries

  • Customer service messages

  • Any other information you choose to provide

We may also collect information automatically when you visit our website or interact with our digital platforms, including:

  • IP address

  • Browser type

  • Device type

  • Pages viewed

  • Links clicked

  • Referral source

  • Approximate location

  • Website behavior and engagement data

  • Advertising and analytics identifiers

  • Cookie, pixel, and tracking data

2. Ticketing and Payment Information

RnBrew uses third-party platforms, including Posh and related payment processors, to manage ticketing, registration, and payments.

When you purchase a ticket, your payment information is processed by those third-party providers. RnBrew does not directly store full credit card numbers or complete payment credentials. Your use of third-party ticketing and payment platforms may also be subject to their privacy policies and terms.

3. Website, Analytics, and Advertising Tools

Our website is hosted through Squarespace. We may use tools such as Google Analytics, Meta Pixel, TikTok Pixel, Mailchimp, SMS marketing platforms, and other advertising or analytics technologies to operate our website, understand audience behavior, improve marketing performance, and deliver relevant content or advertisements.

These tools may use cookies, pixels, tags, and similar technologies to collect information about your interactions with our website, emails, ads, and digital content.

4. How We Use Your Information

We may use your information to:

  • Send newsletters, Brew Crew updates, event announcements, and promotional messages

  • Provide ticketing, event registration, customer support, and event-related communications

  • Send SMS updates if you have opted in

  • Personalize content based on your city, interests, or engagement

  • Measure website traffic, email performance, and ad performance

  • Improve our website, events, customer experience, and marketing strategy

  • Run contests, giveaways, surveys, promotions, and sponsor activations

  • Prevent fraud, misuse, unauthorized access, or security issues

  • Comply with legal obligations and enforce our terms, policies, and rights

5. Email Marketing

If you join the Brew Crew, purchase tickets, enter a promotion, or otherwise provide your email address, we may send you event updates, early-access announcements, promotional emails, partner offers, and brand news.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Even if you opt out of marketing emails, we may still send non-promotional messages related to ticket purchases, event updates, customer service, safety notices, legal notices, or other transactional matters.

6. SMS and Text Messages

If you opt in to receive text messages from RnBrew, you agree to receive recurring automated and/or non-automated text messages from RnBrew LLC at the phone number you provided. These messages may include event announcements, ticket updates, promotional offers, early-access alerts, and related brand communications.

Message frequency may vary. Message and data rates may apply. Consent to receive SMS marketing is not required to purchase tickets or attend an event.

You may opt out of promotional text messages at any time by replying “STOP” or following the instructions provided in the message. For help, reply “HELP” or contact us at info@rnbrewlive.com.

7. Cookies and Tracking Technologies

We may use cookies, pixels, tags, and similar technologies to:

  • Keep our website functioning properly

  • Understand how visitors use our website

  • Measure advertising and email performance

  • Retarget visitors with relevant ads

  • Improve our content, website, and customer experience

You may be able to manage cookies through your browser settings, device settings, or cookie preference tools available on our website. Disabling cookies may affect how certain website features function.

8. Targeted Advertising and Analytics

We may work with advertising partners, including Meta, TikTok, Google, and similar platforms, to show ads to people who may be interested in RnBrew. These platforms may use information from our website, ads, emails, or your interactions with their services to help us measure campaigns and deliver relevant advertising.

We do not sell your personal information for money. However, certain advertising and analytics activities may be considered “sharing,” “targeted advertising,” or similar terms under some state privacy laws.

Depending on where you live, you may have the right to opt out of certain targeted advertising or data sharing. To make a privacy request, contact us at info@rnbrewlive.com.

9. How We Share Information

We may share information with service providers and business partners that help us operate RnBrew, including:

  • Squarespace for website hosting and website services

  • Posh for ticketing and event registration

  • Mailchimp for email marketing

  • SMS marketing providers

  • Google Analytics and advertising tools

  • Meta Pixel and Meta advertising tools

  • TikTok Pixel and TikTok advertising tools

  • Payment processors

  • Event venues, production partners, and operational vendors

  • Customer support and administrative service providers

  • Professional advisors, including legal, accounting, insurance, and security providers

We may also share information when required by law, to protect our rights, to investigate fraud or misuse, to respond to legal requests, or as part of a merger, sale, restructuring, financing, or transfer of business assets.

10. Event Photography, Video, and Audio

RnBrew events may be photographed, filmed, livestreamed, or otherwise recorded. By attending an RnBrew event, you understand that your image, likeness, voice, appearance, and participation may be captured.

RnBrew may use event media for promotional, marketing, advertising, social media, website, press, sponsor, recap, editorial, archival, and commercial purposes without additional notice or compensation.

If you have a concern about a specific photo or video, you may contact us at info@rnbrewlive.com and we will review the request.

11. Contests, Giveaways, and Promotions

RnBrew may offer contests, giveaways, promotions, surveys, or sponsor activations. Participation may require you to provide information such as your name, email address, phone number, city, social media handle, or other details.

Additional rules may apply to each promotion and will be provided when applicable.

12. Third-Party Links

Our website, emails, social media posts, and ticketing pages may link to third-party websites or platforms, including venues, sponsors, ticketing providers, payment processors, social media platforms, and partner brands.

We are not responsible for the privacy practices, policies, or content of third-party websites or services. We encourage you to review their privacy policies before providing information.

13. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect personal information. However, no website, platform, payment system, email system, or method of transmission is completely secure. We cannot guarantee absolute security.

14. Data Retention

We keep personal information for as long as reasonably necessary to operate our business, provide services, communicate with you, maintain records, resolve disputes, comply with legal obligations, enforce agreements, and support legitimate business needs.

When information is no longer needed, we may delete, anonymize, or securely retain it as required by law or business operations.

15. Children’s Privacy

RnBrew is not intended for children under 13. We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

16. State Privacy Rights

Depending on where you live, you may have certain privacy rights under applicable state privacy laws. These may include the right to:

  • Request access to personal information we have collected about you

  • Request deletion of personal information

  • Request correction of inaccurate personal information

  • Opt out of certain targeted advertising, sale, or sharing of personal information

  • Receive information about how we collect, use, and share personal information

  • Not be discriminated against for exercising applicable privacy rights

To submit a privacy request, contact us at info@rnbrewlive.com. We may need to verify your identity before completing your request.

17. International Visitors

RnBrew is based in the United States. If you access our website or services from outside the United States, you understand that your information may be processed and stored in the United States, where privacy laws may differ from those in your location.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above. Your continued use of our website, email list, SMS list, ticketing pages, or events after any update means you accept the revised Privacy Policy.

19. Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact us at:

RnBrew LLC
Email: info@rnbrewlive.com
Website: https://www.rnbrewlive.com